1. Introduction

OLGA is committed to protecting your privacy.
 

This Privacy Policy explains how we collect, use, disclose, and protect personal information in accordance with:

• The Privacy Act 1988 (Cth) (Australia)

• The Australian Privacy Principles (APPs)

• General Data Protection Regulation (GDPR) principles (where applicable)

2. Personal Information We Collect

We may collect:
 

Basic Personal Information

• Name

• Email address

• Phone number

• Country of residence

Account Information

• Username

• Login credentials

• Profile details

Donation Information

• Payment details (processed via third-party providers)

• Transaction history

Volunteer Information

• Contact details

• Application responses

• Relevant background information

Prayer Requests

• Prayer requests may contain sensitive personal information, including health-related or spiritual matters.

Testimonials

• Information you choose to provide for publication.

3. How We Collect Information

Information is collected when you:

• Register an account

• Submit a prayer request

• Make a donation

• Register to volunteer

• Submit a contact form

• Subscribe to updates

We may also collect limited technical data via cookies.

4. How We Use Your Information

We use personal information to:

• Respond to inquiries and prayer requests

• Process donations

• Manage volunteer registrations

• Provide account access

• Improve website functionality

• Send ministry communications (where consent is given)

We do not sell personal information.

5. Sensitive Information

Prayer requests may contain sensitive personal information.
 

By submitting such information, you consent to OLGA using it for ministry purposes, including internal intercessory prayer.
 

Sensitive data is handled with care and confidentiality.

6. Legal Basis for Processing (GDPR Awareness)

Where GDPR applies, processing is based on:

• Consent

• Legitimate interests (ministry operation)

• Legal obligations

You may withdraw consent at any time.

7. Disclosure of Information

We may disclose personal information to:

• Ministry team members (as necessary)

• Service providers (e.g., website hosting, payment processors)

• Legal authorities where required

We take reasonable steps to ensure service providers protect your data.

8. International Data Transfers

As OLGA has ministry presence in multiple countries, information may be accessed by authorised ministry representatives outside Australia.

We take reasonable steps to ensure appropriate data safeguards are in place.

9. Data Security

We implement reasonable technical and organisational safeguards to protect personal information.

However, no internet transmission is completely secure.

10. Retention

We retain personal information only as long as necessary for ministry, legal, or operational purposes.

11. Your Rights

Under Australian law, you may:

• Request access to your personal information

• Request correction of inaccurate data

Where GDPR applies, you may also have rights to:

• Erasure

• Restriction of processing

• Data portability

• Object to processing

Requests can be made via the contact details below.

12. Cookies

We may use cookies to:

• Improve website functionality

• Analyse traffic

You may disable cookies via your browser settings.

13. Contact

For privacy inquiries:

olgagroupcontact@gmail.com 
[Insert postal address]